Contact us

Support

• Email: support@centra.studio
• Phone: [Support phone number — to be added]
• Security problems: support@centra.studio, with “Security” in the subject

If you are a studio’s client with a question about your shoot, your payment or your photographs, please contact your studio: it runs your booking, and Centra only provides its software.

The company

• Registered name: [Registered company name — to be added on incorporation]
• Registered office: [Registered office address — to be added]
• CIN: [Company identification number (CIN) — to be added on incorporation]
• GSTIN: [GSTIN — to be added on GST registration]

Grievance officer

For complaints, including about how we handle personal data:

• Name: [Grievance officer’s name — to be added]
• Designation: [Grievance officer’s designation — to be added]
• Email: support@centra.studio
• Address: [Registered office address — to be added]

How quickly we answer

• We acknowledge every complaint within 48 hours and give it a reference number.
• We resolve complaints within one month of receiving them.
• For privacy requests, see the privacy policy and the data deletion page. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.